Not one bit impressed with customer service here. Stopped in to buy a bike helmet for our younger son, while checking out we inquired about bike specs for our older son since he's ready to move up to a bigger bike. Vague, general advice from the person at the counter. While we browsed their bike selection, 3 salespeople stood behind the counter and not one of them offered to help us. Sorry, but if you want people to buy local you'd better have superior customer service. We will take our business elsewhere.
Great shop!! Very helpful and professional!
Friendly and knowledgeable about bike stuff. I'm always happy with the cycle products and service they've helped me with.
My favorite store! Great staff and nice store!
The staff is extremely helpful and welcoming..I have purchased four bicycles from this location, and have always felt more than satisfied with my purchase!! I really appreciate the help and advice the crew here offers. I am sure I will purchase my next bicycle here as well.. I'd definitely recommend this location to anyone who needs a new bicycle, or general bicycle service and repair. I've been to twenty or so bicycle stores, and have yet to find a more decent shop. Ask for Will or Allen
Penn Cycle Minnetonka is a US Bicycle Store based in Minnetonka, Minnesota. Penn Cycle Minnetonka is located at 10750 Cedar Bend, Minnetonka, MN 55305, USA.
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